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Your Questions, Answered

  • Yes. Ella’s Home Management is currently a principal-led private agency. This means every client works directly with me, the Founder. I keep my client list intentionally small so I can personally execute the systems and standards without dilution.

    Additional services may be contracted through vetted and verified local providers.

  • Yes. We’re bonded and insured through The Hartford.

    Please reach out to claims@ella.homes with any issues.

  • The service operates most efficiently if there is no one else on-site. We take your security very seriously and are fully equipped with procedures to manage alarm codes, gate keys, and secure access protocols.

    You simply leave for work and return to a refreshed home.

  • Starting rates are listed on each service’s page. Rates will vary depending on the home and the assistance required.

    The simplest way to get a custom quote is to submit a New Client Inquiry.

  • Absolutely. Our service works seamlessly with traditional cleaning services by maintaining surface cleanliness and reducing laundry/disorganization/etc., so your cleaner can focus on detailed, deeper cleaning.

  • We operate under strict confidentiality protocols and are accustomed to working in sensitive environments and around proprietary information. Non-Disclosure Agreements (NDAs) are available upon request.